Steps we’re taking to ensure your safety

Protecting the health and safety of our customers and colleagues is of great importance to us, therefore we’ve implemented a number of precautions in our venue. These include, but are not limited to the following:

We have introduced social distancing measures to assist in keeping our customers and colleagues safe. You will notice additional signage in our venue, giving direction.

We would advise that you use contactless payment for all transactions wherever possible. We have increased contactless payment to £45, however cash and card transactions will still be accepted.

On arrival to our
stadium, guests are required to sanitise their hands before entering.
In addition, sanitising stations will be positioned throughout the venue.

In addition to our normal
rigorous cleaning procedures and increased hygiene measures, our team will concentrate on areas of higher footfall and frequently touched points.

Pre-planned shift patterns and staggered start times will allow for our colleagues to keep social distance when arriving at their workplace.

Our colleagues will be equipped with the appropriate personal protective equipment (PPE) if required and have also received specific COVID-19 related training.

We ask our guests not to visit our venue if they are displaying any symptoms of COVID-19, however mild.

For customers dining in our restaurant, our dining layout has been modified to ensure that social distancing guidelines are met.

We have introduced single use menus that will be disposed of after use.

Our venue capacities have been reviewed and will be monitored routinely. We will limit the number of customers allowed in the premises at any one time.

You will notice a number of changes to our venue such as perspex screens on reception, till points, tote betting counters and our bars to help with social distancing.

We will serve you at your table, but if you do need to queue at a bar for example, clear signage will be displayed to help you maintain social distancing.